Frequently asked questions
The cars we use are:
- Hyundai Ioniq, Toyota Corolla or similar (for Economy transfers)
- Skoda Superb or similar (for Standard transfers)
- Mercedes E-Class or similar (executive taxis)
- Luxury: Mercedes S-Class or similar
- Mercedes Vito, Mercedes Sprinter (Minibus 12 / 18 pax)
- Buses (up to 54 pax)
We always wait for our clients. We check the details of every flight that we are waiting for, so we know if there are any delays or problems and will meet you when the flight actually arrives – even if it is early!
Your driver will be waiting for you in the arrivals hall 30 minutes after the arrival of your flight and will be holding a sign with your name on it. If there occurs any incident we should know about, you can easily contact your driver calling our emergency phone +34 600 523 523.
Baby and child seats are available for 5 euros a trip.
There is room for 2 large suitcases or 3 medium suitcases in a 5 seater taxi and up to 7 large suitcases in a minibus.
One of the many features that differentiate us from other companies is this detail. The driver will be waiting inside the airport and immediately help you with your suitcases. This function of the driver is part of our company philosophy, offering the most comfortable journey possible.
All our cars have insurance according to the EU regulations and this covers both drivers and passengers.
Yes, it is. As long as you have a confirmed reservation. We work 7 days a week during office hours from 9 am to 11 pm without exception – even on public holidays!
If you have any questions about our taxi service, please feel free to email us at firstname.lastname@example.org
For Transfers between 11 pm and 7 am you have to pay in advance adding an amount of 20% night time surcharge. On the total price is added 10% VAT.
If you need to change any detail of your transfer, either the destination, the type of vehicle or even the date, you can do so without problems making your request some time in advance. For last minute changes please call our emergency number.